kona grill phone number

Everytime I come here, the waiters are constantly pushing me and my company to pay and…", "So I first came here with a few friends a few months ago. We asked about it and found out they cook their steaks in the morning hours and then left in a heated oven for the rest of the day.The food comes, with the most dry meat I've ever had, I can cook better steaks at home. Please correct this problem and ensure no other guest will have a negative experience like my family did this evening. We strive to give every guest a exceptional dining experience and it sounds like we dropped the ball. Very kind and funny, made our visit that much better. Good location & easy access from Mockingbird.". 214-369-7600. If you are lucky enough to get Toni as your server he will treat you right. 9/29/2020Bilal First I want to thank you for your honest and thoughtful review. I am so embarrassed and I want to sincerely apologize for the poor handling of the evening from service to the food, We take every review seriously and will share with staff and make sure we don't let this happen again. 8/19/2020Thank you so much for taking the time to let us know how we did. I had the Greek salad (no feta & mint basil dressing) with salmon and the salmon was cooked PERFECTLY.…", "After visiting here multiple times I think I have figured out why its not a 5 star place. The manager was also very attentive(though I did not get her name). Earn points for nearly every dollar you spend at Kona Grill*, then redeem those points for cash rewards. We strive to give every guest a exceptional dining experience and it sounds like we dropped the ball. Kona Grill - Phoenix 5310 E High St, Phoenix AZ 85054 Phone Number: (480) 289-5707 Bilal First I want to thank you for your honest and thoughtful review. Bad decision. "Really fresh healthy food. We ordered our kids food when we first sat down but it came after the sushi we ordered. My son ordered Ahi Tuna. Best service we've ever had! 4 other reviews that are not currently recommended, Full menu .css-1c2abjj{width:16px;height:16px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:currentColor;}.css-1c2abjj::before{position:absolute;display:block;left:0;}.css-1c2abjj::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1c2abjj svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}, Find more American (Traditional) Restaurants near Kona Grill. Tiara was wonderful and gave us great service! He suggested a few different options for various tastes. Simon, we are so sorry to hear that your food and experience was not up to our standards. I am so embarrassed and I want to sincerely apologize for the poor handling of the evening from service to the food, We take every review seriously and will share with staff and make sure we don't let this happen again. Upon entering Nespresso and thinking we'd get lattes to go, we were told they only serve in house. Delivery & Pickup Options - 10 reviews of Kona Grill "Really good food and even better service. Thank for taking the time to let us know how we did. They were so bad we didn't even finish our food.To top it all off, our server comes in to check on us and refill our water, ends up refilling my wife's cocktail with water and then doesn't even bother to get her a new one, asks if she's okay drinking that. The spicy shrimp tempura was great. Thanks for letting us know about your experience. We hope to see you soon. Are they offering sit-down dining? Really good food and even better service. Waiter asked him how he wants it cook, he said he wants it rare. Thank you so much for taking the time to let us know how we did. Our server David was amazing. I would love to invite you back to be given an opportunity to make your experience exceptional, Please ask for me personally. We were told they were training new people. Classic American Grill With Fresh Seafood, Great Steak & Chops, Complemented By Best Choice Of Sushi & Margaritas At Any Grill In America We ordered our kids food when we first sat down but it came after the sushi we ordered. 8/19/2020Thanks so much for the awesome feedback. The service here is definitely holding this place back. We look forward to seeing you again. This was my first time eating at Kona. 8/19/2020Thank for taking the time to let us know how we did. The worst restaurant experience I have had in the metroplex, absolutely atrocious. We will pass on your praise to Tiara. Corporate Fax (844) 272-6842 . Please reach out to us  at your convenience so that we may invite you back and deliver a exceptional meal. Classic American Grill With Fresh Seafood, Great Steak & Chops, Complemented By Best Choice Of Sushi & Margaritas At Any Grill In America , the server, was super nice and helpful, he had the best recommendations on what to order! Food was hot and come out quickly. Orlando approached our party no less than 2 minutes later and basically told us to leave because he will not accommodate the additional 3 guests. Thank you for you feedback, we will use this information to avoid this issue from happening in the future. Toni brought over a manager to check on us and the gave my daughters extra teddy bear oranges. 8/19/2020Thank you for you feedback, we will use this information to avoid this issue from happening in the future. Kial, the server, was super nice and helpful, he had the best recommendations on what to order! We look forward to seeing you again soon! My wife being a nice person (and also sick of the experience we're having just didn't bother with it).This place is horrible. After…", "Love that they open @ 10am but lots of breading compared to fish... Mashed potatoes are always a face & they did not disappoint on this visit. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}, Went here for the reverse happy hour last night and the service was AMAZING! Look forward to meeting you and personally apologizing for this very concerning night. Given the large menu, I asked my server Kial for a recommendation. 8/19/2020Thanks for letting us know about your experience. © 2020 The ONE Group, LLC. Look forward to meeting you and personally apologizing for this very concerning night. The sandwich itself tasted okay but had a mayo-based pesto, which was pretty overpowering. Would never ever go back. I know, my review is a…", Authentic street tacos, wings and more. We asked about it and found out they cook their steaks in the morning hours and then left in a heated oven for the rest of the day. Always love their Sea Bass with fried rice in their Plano branch, but today's preparation is different. Make your experience more rewarding by joining our Konavore Rewards loyalty program. Kial was also very friendly and attentive. The worst restaurant experience I have had in the metroplex, absolutely atrocious. Definitely recommend. She took my sesame allergy very serious and I appreciate that kind of care. Delivery & Pickup Options - 284 reviews of Kona Grill "50/50: The atmosphere is good; the music they played was a refreshing change - better than some nightclubs around here. Just about everything is made from scratch.…. All Rights Reserved. They were excellent about accommodating my dairy allergy and I had no issues after so I'm impressed! If you are lucky enough to get Toni as your server he will treat you right. We look forward to seeing you again soon! I found the sushi to be good, but average. Came in for happy hour, food was excellent as always and our server Jose was wonderful! **Offer is good for one complimentary starter or roll up to $14 value, with the purchase of an additional starter or roll of equal or greater value, good on your next visit. I think there are some issues with the kitchen and getting food out in a timely manner, but Tiara made our experience great. Great food and cool atmosphere. 8/19/2020Simon, we are so sorry to hear that your food and experience was not up to our standards. We ordered our food, only to find out their prime rib steaks are ONLY served well done. Horrible service, horrible food and horrible overall. As soon as we walked in the restaurant, I mentioned to the hostess that 3 additional people needed to be added to our confirmed reservation of 12 at 6 pm. I will be coming back to this location to see Taylor and take more sake bombers!!! You’ll receive a special gift on your birthday, and you get your first reward just for signing up**! Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Anything else to note about them right now? Unfortunately the tuna was overcooked. Delivery & Pickup Options - 234 reviews of Kona Grill "Parts of the Kona Calamari was salty, but it was delicious. We hope to see you soon! Never heard of a place that only served well done. Delivery & Pickup Options - 450 reviews of Kona Grill "The menu is very low on vegetarian options, so I ordered the caprese sandwich without chicken, which baffled the waiter. We look forward to serving you again in the future. Corporate Phone (646) 624-2400. 1 point for every $1 you spend at Kona Grill* Points redeemable for Kona Cash rewards; A special gift every year on your birthday; A FREE Starter or Roll for signing up** Stay up to date on events, contests, and special offers . Great job Kona Grille Dallas!!!! Even fried rice is different in this particular location. Our server Austin was amazing!! Toni brought over a manager to check on us and the gave my daughters extra teddy bear oranges. We look forward to serving you again in the future. Never heard of a place that only served well done. Thanks so much for recognizing a job well done by kial. 214-369-7600. Jessica, Thanks for your recent review! *Points will not be earned for any taxes, gratuities, delivery charges paid, purchases of gift cards, alcoholic beverages, or for purchases made with Kona Cash. Please reach out to us  at your convenience so that we may invite you back and deliver a exceptional meal. Stay up to date on the latest happenings and promotions. We went to have dinner to celebrate restaurant week, thinking of how the ambience of this place always caught our eye while getting in and out of North Park. How is this business handling reopening? Bad decision. What safety measures are they taking? :). Thanks so much for the awesome feedback. Sorry to hear your food timing was a little off we will look into and adjust accordingly. Sorry to hear your food timing was a little off we will look into and adjust accordingly. Made for a great experience! Katie the one of the assistant managers came and checked on us to find out what was wrong with the calamari, she offerd to replace it but we were done earing it all. Learn more. We are visiting Dallas for the weekend and came for the late night happy hour. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. We hope to see you soon! How is this business operating during COVID-19? We went to have dinner to celebrate restaurant week, thinking of how the ambience of this place always caught our eye while getting in and out of North Park. The staff were accommodating and pleasant; didn't try to push us out the door as soon as we took a breather from the way-too-large dessert. The manager came over and added a great personal touch. We hope to see you soon. The drinks were great, the food was even better!! "My girlfriend and I were shopping at Northpark Mall a couple of Saturdays ago, and were in need of caffeine to keep us going. Once you've earned enough points, login to your account online or through the Konavore Rewards app to redeem rewards. 8/19/2020Thanks so much for recognizing a job well done by kial. I was very upset at the service received from the General Manager Orlando. He raised his voice in the lobby and told me that it was my problem and it wasn't his job to find a solution.

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